since 1999 with an excellent track record of success in serving Fortune 1000 companies.

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IT Intellectuals has helped companies with their Telecommunications Operations;  standard business processes encompass processes relating to Network Element management, Network and systems management, Service Development and Operations, Customer Care and Customer Interface management.


These Process Cover functions Like:

  • Configuration Management
  • Performance Management
  • Fault Management
  • Accounting Management.

Our expertise includes new trends in telecommunications:

  • Optical Transmission and Network Management
  • VOIP
  • IP VPNs
  • QOS in Packet-based Networks
  • Convergence of PSTN and IP Based Networks
  • Customer Network Management
  • Service Level Agreement (SLAs)
  • Customer Self Provisioning
  • Real-Time Access to Customer Data / Accounts and
  • Flow-Through Provisioning