IT Intellectuals has helped companies with their Telecommunications Operations; standard business processes encompass processes relating to Network Element management, Network and systems management, Service Development and Operations, Customer Care and Customer Interface management.

These processes cover functions like:

  Configuration Management

  Performance Management

  Fault Management

  Security Management &

  Accounting Management.


Our expertise includes new trends in telecommunications:

  Optical Transmission and Network Management

  VOIP

  IP VPNs

  QOS in Packet-based Networks

  Convergence of PSTN and IP Based Networks

  Customer Network Management

  Service Level Agreement (SLAs)

  Customer Self Provisioning

  Real-Time Access to Customer Data / Accounts and

  Flow-Through Provisioning.